FAQ

How are the shirts shipped?  All shirts are shipped for FREE in the United State. Additional shirts on the same order will have an added shipping charge of $2.20 per shirt.
Shirts are shipped by the Printer (Printful). Please allow 2 weeks for delivery, we will send a notification on shipping.

Close Out Shirts are shipped FREE by Quay-Studios, all sales are final on close-out-shirts.

Please contact us for shipping price outside the USA.

What is your Return Policy? Please read very carefully, Print on Demand T-Shirts create different circumstances for returning purchases.

  • First, please let us know if you have any problems with your purchase. We will do everything we can to to help resolve any issues.

  • Essentially any claims for misprinted/damaged/defective items, should be returned to the printer (Printful, address supplied with packaging) and claims deemed an error on the printers part are covered at their expense. Claims must be submitted within 30 days to the printer. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date to us and we will work with the printer to resolve.

  • Because ALL returns are handled by the printer, buyer’s remorse, ie: wrong size, not the quality expected, not the color expected will not be accepted. We have done everything possible to show in detail the quality of the product (before and after washing), the color of the shirt, and provide a sizing chart page, and sizing charts with each product. We will not support basic requests for returns/exchanges. That said, please let us know so we can see if we can resolve your issues.

  • If you notice any other issues with the products please let us know. we will submit a problem report to the printer.

  • You SHOULD use the Printful return address in all cases.

  • Unclaimed returns will be donated to charity after 30 days.

  • If an incorrect address is provided, or an address that is considered insufficient by the courier, the shipment will be returned the printer. The product can be reshipped at an additional shipping cost (approx. $5.00) within 30 days.

Shirts on sale cannot be returned and all sales are final.

How are the shirts Printed?

How are close-out shirts printed? We use Permaset Aqua inks which are considered leaders in eco-friendly ink production. One of the great benefits of using water-based printing is the cotton fabric is actually dyed. Please look closely at the detail images presented with each shirt, you will see how the printed design actually becomes part of the fabric. We was all the shirts once to guarantee the quality of the shirt. As this is a dyed fabric rather than a plastic decal printed on the shirt, there will be some quality variance and the shirts will gently fade over time.

How are Printed on Demand shirts printed? Direct-to-Garment (DTG) printing is a popular technique for printing designs on clothing, including t-shirts, hoodies, and other garments. Here's a more detailed explanation: 

  • How it works:
    DTG printing uses specialized inkjet printers that apply water-based ink directly onto the fabric. 

  • No screens or transfer sheets:
    Unlike screen printing or heat transfer methods, DTG printing doesn't require screens or separate transfer sheets for each color. 

  • Full-color printing:
    DTG printing supports full-color printing, allowing for complex designs with gradients and intricate details. 

  • Ideal for small to medium orders:
    DTG printing is well-suited for smaller to medium-sized orders and is often used for on-demand printing and personalized garments. 

  • Best for natural fibers:
    DTG printing is generally best used on natural fibers like cotton, but it can also be used on some synthetics. 

  • Durability:
    DTG prints are generally durable and can withstand multiple washes with proper care. 

  • Pre-treatment:
    Some DTG processes may require pre-treating the garment with a bonding agent to improve ink adhesion. 

What are the care instructions? To properly care for DTG (Direct to Garment) printed shirts, wash them inside out in cold water on a gentle cycle using a mild detergent. Avoid harsh chemicals, bleach, and fabric softener. Do not dry clean. Wash inside out in cold water. Lay flat to air dry or tumble dry on low heat. Iron inside out if desired. Never iron directly on the design.

For Close-Out Screened shirts I would recommend following the label on the shirt. As far as the print is concerned there are no special instructions. I would not recommend using hot water only but more for the planets care than the shirts.

What is the Packaging like?

What are the special Event Sales? We are currently hoping to acknowledge climate change events by having sales on given climate catastrophes to generate additional donations funds, for instance Hurricane Helene or the 100 days of 100° heat in Phoenix. Sign up for notifications. 10% will be donated to the best local support we can find in a specific area.